Terms and Conditions

Facultet – Disciplinas Imersivas, Lda

Rua Campos Junior, 9A–9B, 1070-306 Lisbon, Portugal
NIPC: 518280152 | DGERT Certificate: 5116/2025

1. General Conditions

These general conditions apply to all training programs offered by Facultet. The official website and documentation provide up-to-date information on courses, formats, prices, schedules, and terms. Prices and conditions are valid at the time they are published and may change without prior notice.

2. Company Information

Facultet is a registered training provider under the name Disciplinas Imersivas, Lda, with registered office at Rua Campos Junior, 9A–9B, 1070-306 Lisbon, Portugal.
NIPC: 518280152
DGERT Certification Number: 5116/2025
Legal representative: Viktoriia Riabenko, Program Director

3. Legal Framework

All training agreements are governed by Portuguese law, including:

• Law no. 23/2007, regarding entry, residence, and exit of foreign citizens
• Portuguese Civil Code
• Portaria no. 851/2010 and Portaria no. 208/2013, regulating certified training centers

The student agrees to these conditions upon signing the pre-enrollment or enrollment contract, and these form an integral part of the agreement.

4. Enrollment and Payment

Students must submit the pre-enrollment form, passport copy, and proof of residence. Full payment (or the first installment, if applicable) must be made to secure a spot.

Payment Methods:

• Bank transfer (fees to be covered by student)
• Credit/debit card or MB Way (in person or via link)
• Stripe (for recurring payments, where applicable)

Bank Account for Transfers:
Disciplinas Imersivas, Lda
IBAN: PT50-0033-0000-45751359889-05
SWIFT: BCOMPTPL
Bank: Millennium BCP

Tuition fees cover only the training program unless otherwise specified. Course materials, visa support, insurance, and accommodation are billed separately.

5. Course Information

Courses include both online and offline sessions. Upon arrival, students may be required to complete a placement test to assign them to the correct level.

Certificates of completion will be issued only if:

• Attendance is at least 80%
• All tuition payments are up to date
• Final assessments (if any) are completed successfully

Facultet reserves the right to change teachers, training venues, or course schedules when needed, without compensation.

Holidays and national public days are non-teaching days and will not be compensated.

6. Missed Lessons and Refunds

Classes missed by the student are not subject to refund. Facultet may consider rescheduling only in case of:

• Documented medical issues
• Visa delay (for new arrivals)
• Force majeure (as defined by Portuguese civil law)

Refunds (partial or full) may be considered only in the following cases:

• Visa refusal with official proof, submitted within 7 days
• Legal force majeure (e.g., war, catastrophe), supported by documentation
• Course cancellation due to under-enrollment (minimum group size not reached)

In case of cancellation before course start due to visa refusal or force majeure:

• 85% refund of tuition fee
• No refund of enrollment, accommodation, or advisory services
• Refund processed within 90 calendar days

After course start, no refunds are granted, including for partial attendance or voluntary withdrawal.

7. Cancellation by Facultet

If a course does not reach the minimum number of students, Facultet may:

• Cancel the course and offer a full refund
• Offer transfer to another course or schedule
• Convert the course to private or semi-private format (fees may apply)

Any such change will be communicated in advance.

8. Right of Withdrawal (Distance Contracts)

If the contract is signed remotely (email or online), the student has 14 calendar days to withdraw without penalty. If the course has already begun, the refund will be calculated proportionally. This does not apply to contracts signed in person.

9. Complaints and Contact

Facultet provides access to the official Portuguese complaints book (Livro de Reclamações) upon request.

For questions or claims, contact:
📧 hi@facultet.school
📍 Rua Campos Junior, 9A–9B, Lisbon
📞 +351 300 509 112(WhatsApp)